Living in Finland

Cities

Terveys Helsingissä

Health in Helsinki

In urgent matters, call the emergency number 112. Call the emergency number in the event of serious accident or if someone is having a seizure, for example. Do not call the emergency number for non-urgent matters.

If your municipality of residence is Helsinki, you are entitled to use public health services. Public health services are provided by health stations, dental clinics, maternity and child health clinics and hospitals.

If you are not entitled to use public health care services, you can seek help at a private medical clinic. At private clinics, you will have to pay all the expenses yourself.

If you require information on health services, you can call the telephone health service: (09) 310 100 23.

You can also contact the service to request advice on how to treat illnesses. You can make the call in Finnish, Swedish or English.

Read more: Health services in Finland.

Health Services in Helsinki

When you contact a health station (terveysasema), a nurse will first assess your situation. On the basis of the assessment you will be referred to a doctor, a public health nurse or a nurse.

Health stations are open on weekdays from 8.00 to 16.00. If you require treatment the same day please contact the health station as soon as it opens in the morning.

The contact information for health stations is available on the website of the City of Helsinki.

linkkiHealth Counselling:
Information about health counsellingFinnish

linkkiCity of Helsinki:
Health stations by city districtFinnish | Swedish | English

linkkiCity of Helsinki:
Patient feesFinnish | Swedish | English

Private health services

You can visit a private clinic even if you are not entitled to public health care services in Finland. At private clinics you will have to cover all the expenses yourself.

linkkiTerveystalo:
Private clinicFinnish | Swedish | English

linkkiMehiläinen:
Private clinicFinnish | Swedish | English

Medication

Information on buying medication is available on InfoFinland page Medication.

Health care for undocumented migrants

An undocumented migrant refers to an immigrant who does not have a residence permit or an immigrant who does not have health insurance.

In Helsinki, undocumented migrants are entitled to receive urgent and necessary treatment from public health services. Anyone under the age of 18 and pregnant women are entitled to receive the same health services as other residents in Helsinki.

The Global Clinic operates in Helsinki and provides basic health services to people who are staying in Finland without a permit. Services provided by the Global Clinic are free of charge to the clients. The Global Clinic will not report its customers to the police or other authorities. In order to protect its customers, the location and opening hours of the clinic are not listed publicly.

The telephone number of the Global Clinic in Helsinki is 044 977 4547. A nurse or a doctor will answer the call. The email address is globalclinic.finland(at)gmail.com.

linkkiGlobal Clinic:
Contact informationFinnish | English | Russian | French | Arabic | Romanian | Bulgarian

Emergency services

In the evenings and at weekends, health stations are closed. If you need urgent treatment in the evening or at a weekend, please contact the emergency services (päivystys).

Call the free-of-charge medical helpline, tel. 116 117, before coming to the emergency health centre. Medical helpline (päivystysapu) serves you around the clock.

If you reside in East, Northeast, Southeast or North Helsinki, your emergency health centre is located in Malmi Hospital.

Malmi Hospital
Talvelantie 6, door J
Tel. (09) 310 6611 / 116 117

If you live in South Helsinki, Central Helsinki or West Helsinki, emergency health centre services are provided at Haartman Hospital.

Haartman Hospital
Haartmaninkatu 4
Building 12
Tel. (09) 310 5018 / 116 117

linkkiCity of Helsinki:
On-call health centre servicesFinnish | Swedish | English

Children’s health

The health and development of children under school age is monitored at a maternity and child health clinic (neuvola). In Helsinki, you are entitled to the services of the clinics if you have a Kela card. You can make an appointment for a maternity and child health clinic at your own health station.

School nurses take care of the health of children who attend school. More information can be obtained from the respective schools.

When a child suddenly falls ill please contact your local health station. Call the health station first thing in the morning as soon as it opens. Health stations are open on weekdays from 8 am to 4 pm.

When health stations are closed please contact the emergency clinic at the Children’s Hospital. The emergency clinic only treats children who are in need of urgent medical assistance.

Lastenklinikka
Stenbäckinkatu 9
Tel. (09) 87 100 23

You can also take your child to a private clinic. There are numerous private clinics that treat children in Helsinki.

Read more: Children’s health.

linkkiCity of Helsinki:
Contact information for child health clinicsFinnish | English

linkkiCity of Helsinki:
School health careFinnish | Swedish | English

linkkiCity of Helsinki:
Health stations by city districtFinnish | Swedish | English

linkkiHospital District of Helsinki and Uusimaa:
Emergency outpatient clinic of the Children's HospitalFinnish | Swedish | English

linkkiHospital District of Helsinki and Uusimaa:
When a child falls ill – advice for parentsSwedish | English

Health of the elderly

Elderly people can use the services of regular health stations. In some cases you can also receive services specifically intended for the elderly.

Senior Info service is provided by the City of Helsinki and offers guidance on services for the elderly in Helsinki. Senior Info is intended for elderly people who live in Helsinki, and their relatives. Senior Info provides services in Finnish and Swedish.

Seniori-info
Tel. 09 3104 4556 (Mon–Fri 9 am–15 noon)
Email: seniori.info@hel.fi

Further information: Elderly persons’ health.

linkkiCity of Helsinki:
Senior InfoFinnish | Swedish | English

linkkiCity of Helsinki:
Health stations by city districtFinnish | Swedish | English

When you take care of your disabled family member at home

If you are taking care of an elderly, ill or disabled family member at home, you may be entitled to informal care allowance. You can obtain more information from the local social and contact work unit (sosiaali- ja lähityön toimipiste).

Read more: Elderly.

linkkiCity of Helsinki:
Social and contact work unitsFinnish | Swedish | English

linkkiCity of Helsinki:
Informal care supportFinnish

Dental care

Public dental care

The Helsinki dental care appointments telephone number is (09) 310 51400. You can call the number Mon–Fri 8.00–15.00. If you need emergency care call the number early in the morning.

In the evenings, and at weekends, emergency dental care services are provided at Haartman Hospital in Meilahti. Please call the emergency clinic in advance.

Emergency clinic at Haartman Hospital Mon–Fri 14.00–21.00 and Sat–Sun 8.00–21.00. Tel. (09) 310 49999.

linkkiCity of Helsinki:
Information about dental careFinnish | Swedish | English

linkkiCity of Helsinki:
Information about emergency dental care servicesFinnish | Swedish | English

linkkiCity of Helsinki:
Video about oral health careFinnish | English | Somali | Arabic

Private dental care

There are also plenty of private dental clinics in Helsinki. You can visit a private dentist even if you are not entitled to public health care services. Private dental care is more expensive than public.

linkkiOral:
Private dental clinic Finnish | Swedish | English | Russian

Read more: Dental care.

Mental health

If you require help with mental issues please contact your local health station (terveysasema). If necessary, a doctor will write a referral to a psychiatric outpatient clinic.

The Finnish Association for Mental Health (Suomen Mielenterveysseura) has a crisis reception service for immigrants living in the Helsinki region. The crisis reception provides support and assistance in difficult situations. You can call and make an appointment.

The crisis reception provides services in Finnish, Swedish and English, and other languages with the help of an interpreter. Make an appointment by phone: tel. (09) 413 50 510.

Read more: Mental health.

linkkiCity of Helsinki:
Mental health servicesFinnish | Swedish | English

linkkiCity of Helsinki:
Video about mental health servicesFinnish | English | Somali | Arabic

linkkiThe Finnish Association for Mental Health:
Crisis reception for immigrantsFinnish | Swedish | English | Russian | Somali | Arabic | Kurdish

Sexual health

If you require a prescription for contraception or you are contemplating abortion please contact your local health station (terveysasema).

If you are under the age of 16 and require a prescription for contraception please contact the public health nurse at your school.

If you suspect that you have a sexually transmitted disease but are exhibiting no symptoms please contact your own health station. If you have symptoms, you can visit the sexually transmitted disease clinic of Helsinki on Mon–Fri 8.00–11.00. The address is Meilahdentie 2.

Read more: Sexual health.

linkkiCity of Helsinki:
Health stations by city districtFinnish | Swedish | English

linkkiCity of Helsinki:
Advice regarding contraception and family planningFinnish | Swedish | English

linkkiHospital District of Helsinki and Uusimaa HUS:
Sexually transmitted disease clinicFinnish | Swedish | English

When you are expecting a baby

The well-being of the mother, baby and the whole family is monitored at a maternity clinic (äitiysneuvola) during pregnancy. You are entitled to the services of the clinics if you have a Kela card. Please contact the maternity and child health clinic in your area as soon as you find out about your pregnancy.

The maternity hospitals in the Helsinki region are Naistenklinikka (Helsinki) and Jorvin sairaala (Espoo). Contact information can be found on the website of the Hospital District of Helsinki and Uusimaa.

Read more: When you are expecting a baby.

linkkiCity of Helsinki:
Contact information for child health clinicsFinnish | English

linkkiHospital District of Helsinki and Uusimaa HUS:
ChildbirthFinnish | Swedish | English

linkkiHospital District of Helsinki and Uusimaa:
On-call services at maternity hospitalsFinnish | Swedish | English

Patient’s rights

If you feel that you have been treated unfairly within the health services, first try to solve the matter at the place of treatment. If the matter is not resolved, contact the chief physician or head nurse at your place of treatment. After this, you can contact the Patient Ombudsman (potilasasiamies) if necessary.

linkkiCity of Helsinki:
Patient ombudsman servicesFinnish | Swedish | English

Disabled people

The City of Helsinki organises various services for disabled people, such as aid equipment, transport services and daytime activities. Services are also organised for disabled children.

If you have a disability please first contact your local health station (terveysasema). Your situation will be assessed at the health station.

More information about services for disabled people can be obtained from the social workers of local disability services.

Read more: Disabled people.

Read more: Disabled child.

linkkiCity of Helsinki:
Services for the disabledFinnish

linkkiCity of Helsinki:
Social work units for the disabledFinnish

Video about oral health care