Living in Finland

Cities

Ongelmatilanteet Joensuussa

Problem situations in Joensuu

In a crisis situation, you can call the emergency number 112. Call the emergency number only in urgent situations when a life, property or the environment are at risk.

Further information: Problem situations

Residence permit problems

If there are problems or issues related to your residence permit, you can contact the Finnish Immigration Service.

The Finnish Immigration Service's customer service line, Mon–Fri 9-15, tel. 0295 419 600. Information on residence permits is also available on the Service's website.

Further information: Residence permit problems

Crimes

If you need the police in an emergency, call the emergency number 112. Please do not call the emergency number for non-urgent matters.

If the crime in question is minor, you can file a report of the offence online. More information is available on the police website. You can also fill in a form online and submit a printed copy to a police station.

Further information: Crimes

linkkiPolice:
Police appointments systemFinnish | Swedish | English | Sami

linkkiPolice:
Report of an offenceFinnish | Swedish | English

Violence

If you need the police in an emergency, call the emergency number 112.

Further information: Violence

Discrimination and racism

If you suspect that you have experienced discrimination when applying for a job or at a workplace, begin by trying to resolve the issue in the workplace. If the issue cannot be resolved in the workplace, contact the occupational safety and health administration of the Regional State Administrative Agency for Eastern Finland.

If you experience discrimination, you can also contact the Non-Discrimination Ombudsman.

If you have become a victim of a racist crime, you can report the offence online or at a police station.

Further information: Discrimination and racism

linkkiRegional State Administrative Agency for Eastern Finland.:
Regional State Administrative Agency for Eastern FinlandFinnish | Swedish | English | Sami

linkkiNon-Discrimination Ombudsman:
Help and information for those who have experienced ethnic discriminationFinnish | Swedish | English | Russian

linkkiPolice:
Police appointments systemFinnish | Swedish | English | Sami

linkkiJoMoni:
Inform about racismFinnish | English | Russian | Estonian

Do you need a lawyer?

Lawyer's services are subject to a charge, but if you have a low or a medium income, you can receive either free or partly compensated legal assistance from a public legal aid office.

You can also find information on private lawyers on the Finnish Bar Association's website, for example.

Further information: Do you need a lawyer?

linkkiPohjois-Karjalan oikeusaputoimisto:
North Karelia Legal Aid OfficeFinnish | English | Russian | Estonian

linkkiFinnish Bar Association:
Finnish Bar AssociationFinnish | Swedish | English

Death

Cemeteries owned by Evangelical Lutheran parishes are used as common cemeteries. Persons who were not members of the Evangelical Lutheran Church can also be buried there. More information is available on the website of the Joensuu Evangelical Lutheran Parish Union.

If your family member suddenly dies, you can seek crisis support from your local health centre, or outside office hours, from the Emergency Services of North Karelia Central Hospital. Evangelical Lutheran parishes in the Joensuu region also organise grief support groups.

Further information: Death

linkkiJoensuu Evangelical Lutheran Parish Union:
FuneralFinnish

linkkiCity of Joensuu:
In a crisis situationFinnish | English | Russian

Problems in marriage and relationships

Help with problems related to marriage and relationships is provided by the Church Family Counselling Centre of Joensuu Parish Union.

Further information: Problems in marriage and relationships

linkkiJoensuu Evangelical Lutheran Parish Union:
Family counsellingFinnish

Divorce

The wife or husband alone, or both spouses together, can file for divorce. A registered partnership can be dissolved on request by one or both partners. A divorce application is filed at a District Court of either spouse’s municipality. A divorce must be applied for by written application. A registered partnership is dissolved in the same way as a marriage.

Further information: Divorce

linkkiPohjois-Karjalan käräjäoikeus:
North Karelia District CourtFinnish | English | Russian | Estonian

Children's problems

A public health nurse at a child health clinic can help you with questions related to the health, growth and development of your child. If necessary, you will be referred by the clinic to other services for help.

A school public health nurse or a school welfare officer, for example, can help with problems related to children of school age.

Further information: Children's and young people's problems

linkkiCity of Joensuu:
Child health clinic servicesFinnish | English | Russian | Estonian

linkkiCity of Joensuu:
Health of schoolchildren and studentsFinnish | English | Russian | Estonian

Young people's problems

You can talk about your problems with a public health nurse at your school or place of study, or with an adult at a youth centre. More information is available on the website of the City of Joensuu and on the nuortenjoensuu.fi website.

Young people themselves or their parents can contact a family counselling centre. You can talk about your problems there and receive help and support. More information is available on the website of the city of Joensuu.

Further information: Children's and young people's problems

linkkiCity of Joensuu:
Health of schoolchildren and studentsFinnish | English | Russian | Estonian

linkkiCity of Joensuu:
Youth centresFinnish

linkkiJoensuun kaupunki:
Family counsellingFinnish | English | Russian | Estonian

Mental health problems

If you need mental help and support, you can make an appointment to see a doctor at a health centre. A doctor will assess the situation. If necessary, the doctor will give you a referral for special psychiatric treatment.

In acute situations, contact the emergency services of a health centre or the central hospital's intensive outpatient unit.

Further information: Mental health

linkkiJoensuun kaupunki:
Emergency psychiatric servicesFinnish | English | Russian | Estonian

linkkiCity of Joensuu:
Emergency services contact informationFinnish | English | Russian

linkkiCity of Joensuu:
Health centresFinnish | English | Russian

Financial problems

If you have financial problems, you can contact the social services office for advice. The social services office will investigate whether you are entitled to receive income support. If you have problems with debts, you can contact the financial and debt counselling of the City of Joensuu.

Further information: Financial problems

linkkiCity of Joensuu:
Social services officeFinnish

linkkiCity of Joensuu:
Financial and debt counsellingFinnish

Intoxicant abuse

If you have a problem with alcohol, drugs, medication or gambling, you can receive treatment and rehabilitation at the substance abuse service centre of Joensuu. The problem should be discussed at health care services or occupational health care, or you can also contact the substance abuse service centre of Joensuu directly. A patient fee will be charged for detoxification treatment as well as for rehabilitation in a facility. Outpatient rehabilitation is free of charge.

Further information: Intoxicant abuse

linkkiJoensuun kaupunki:
Mental health and substance abuse servicesFinnish | English | Russian | Estonian